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Privacy Policy

Privacy Policy

Introduction

Welcome to Denver Adjustment Disorder Therapy’s online platform. We are dedicated to providing a secure and private environment for our users while delivering essential mental health services. This privacy policy outlines our practices regarding the collection, handling, and protection of personal information in accordance with international data privacy laws.

Scope

This policy covers all aspects of our website (denver-adjustment-disorder-therapy.denvermentalhealthcare.com), mobile applications, online services, and products offered by Denver Adjustment Disorder Therapy. It is important to be aware that this policy does not extend to external third-party platforms or services accessed through links on our site, as they have their own privacy policies that govern data collection.

Processing Activities

Our privacy policy guides your interactions when:

  1. You use our applications and services as an authorized user.
  2. You visit any of our websites linked to this Privacy Policy.
  3. You communicate with us via email, phone, or text messages/SMS for newsletters, updates, or support.

Personal Data Collection

We collect various types of personal data to enhance your experience and deliver personalized services:

  1. Account Information: Details related to your user account creation, including usernames and passwords.
  2. Payment Information: Securely stored financial details required for service purchases or subscriptions.
  3. Financial Information: This may include transaction history and billing addresses for processing payments.
  4. Purchase Information: Data about products or services you’ve purchased from us.
  5. Mobile Device Identifiers: Unique device identifiers to provide personalized content and analytics.
  6. Location Data: Information about your geographic location when using our mobile apps or visiting our websites.
  7. Feedback: Your responses to surveys, feedback forms, or reviews help improve our services.
  8. Social Media Information: If you choose to connect with us through social media platforms, we may collect data from those accounts.
  9. Product Information: Details about the products and services you interact with on our platform.

We gather this data through direct user input, application interactions, and automated tracking technologies. Third-party service providers also contribute personal data, adhering to their respective privacy guidelines.

Cookies

We use cookies to enhance your experience and gain insights into how users interact with our platform:

  • Strictly Necessary Cookies: Essential for navigating our site and ensuring basic functionality.
  • Preference Cookies: Remember user preferences and settings to personalize content.
  • Analytics Cookies: Track website usage, gather analytics, and improve the performance of our services.

Users can manage their cookie choices through our Cookie Manager, allowing control over non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. Once these purposes are met or upon user request, we securely delete or anonymize the data in accordance with legal requirements.

Security Measures

The security of your personal information is a top priority. We employ robust organizational safeguards and security practices:

  • Encrypted Communication: All data transmission between users and our servers is encrypted to protect sensitive information.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.

Children’s Privacy

Denver Adjustment Disorder Therapy does not intentionally collect or store personal data from children under 18 years of age. Our services are designed for adults seeking mental health support.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  • Access and Rectification: You can request access to the personal data we hold about you and ask for corrections if inaccurate.
  • Erasure and Restriction: In some jurisdictions, you may request the deletion of your data or limit its processing.
  • Data Portability: You have the right to receive your personal data in a structured, commonly used format.
  • Objection and Non-Discrimination: You can object to the processing of your data and enjoy equal access to services without discrimination.
  • Filing Appeals/Complaints: If you believe your privacy rights have been violated, you have the right to file a complaint with us or relevant authorities.

To exercise these rights or for data-related inquiries, please reach out to our dedicated privacy team at contact@denver-adjustment-disorder-therapy.denvermentalhealthcare.com or via postal mail to the address provided on our website.

Changes to Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be published on this page, and we encourage users to review it periodically.

Contact Information

For privacy-related matters, general inquiries, unsubscribe requests, or feedback, please contact us:

  • Email: contact@denver-adjustment-disorder-therapy.denvermentalhealthcare.com
  • Postal Mail: [Privacy Team Address] (as provided on our website)
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